handwrite three thankyou cards every day on the train ride to work. That's totally old-fashioned, I know, but how do you feel about your email volume? If you're like me, even getting a thank you email can be annoying. When my staff and customers get my cards, it makes them happy and it improves my relationships with them. But most importantly, it always puts me in a good mood. You can't be upset and grateful at the same time! Mehr sehen