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A conceptual image depicting the iceberg principle for IT support. Above water, a large iceberg floats under a sunrise, with the German text "Das Eisbergprinzip im IT-Support" above it. Below water, the larger hidden part of the iceberg is visible. In the bottom right corner, a small inset shows a woman working on a laptop in a home office, with a speech bubble containing German text about system issues and payroll deadlines.

A conceptual image depicting the iceberg principle for IT support. Above water, a large iceberg floats under a sunrise, with the German text "Das Eisbergprinzip im IT-Support" above it. Below water, the larger hidden part of the iceberg is visible. In the bottom right corner, a small inset shows a woman working on a laptop in a home office, with a speech bubble containing German text about system issues and payroll deadlines.

Bitte erstelle ein Bild eines Eisbergs, um das Eisbergmodell darzustellen. Überschrift: Das Eisbergprinzip im IT-Support. Fallbeschreibung: Die Anwenderin Frau Bauer arbeitet in der Buchhaltung und befindet sich im Home Office. Es ist kurz vor 16 Uhr und sie kommt nicht ins Firmennetz, da ihr VPN nicht funktioniert. Im Gespräch mit dem IT Supporter sagt sie den Satz: „Das System fliegt schon wieder ständig raus! Ich muss bis 16 Uhr die Gehälter freigeben, sonst kriegt hier niemand Geld!“ Ver mais

#it support #business #conceptual

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